We are upgrading our banking system and online services to serve you better
Link Credit Union is making a significant investment in upgrading our banking system and mobile app. Following valuable feedback from our members, we are moving to a new banking platform that will offer a more modern, secure, and user-friendly experience.
Our new banking system and digital services go live on Thursday 19th February.
What This Means for You
For All Members
- Your money and accounts remain fully safe and secure throughout the upgrade
- Enhanced digital services and improved functionality
- More reliable and user-friendly experience
For Debit Card Holders
- A new card number and expiry date
- Clear instructions on activation
- Information on updating recurring payments
Action Required: You will need to update any recurring card payments (subscriptions, etc.) with your service providers after 19th February 2026.
For Online & Mobile Banking Users
You will need to download the new Link Credit Union mobile app on 19th February 2026.
New pin credentials will be issued to members who have accessed their online account in the last six months.
Members who have not accessed Online or Mobile Banking in the last six months
If you have not logged in to your online account within the past six months, please contact the office after Thursday, 19th February 2026.
For security reasons, we will need to verify your details before issuing new pin credentials.
Important
Your current login details will not work on the new Link Credit Union app. Step-by-step instructions will be provided before the new app launches.
Tuesday, 17th February 2026
Wednesday, 18th February 2026
Thursday, 19th February 2026
This investment reflects our commitment to listening to member feedback and continuously improving the services we offer.
We are confident the new system will deliver a better overall experience for our members.
Thank you for your continued support and patience as we complete this important upgrade.
FAQ
Who can I contact if I need help?
Our team will be available by phone from 10:00am and in the office from 11:00am to assist members, on 19th February.
You can also contact us at:
📞 042 967 5000
✉️ info@linkcu.ie
🌐 www.linkcu.ie
Link Credit Union Limited is regulated by the Central Bank of Ireland